Customer Service“Every child deserves a little extra…”
Our mission emphasizes personal customer service, quality, design, dependability and competitive pricing.
Children are the souls of our lives, and they deserve everything we can give to them, from love, caring and compassion to special things to cherish. A child is the most precious thing in the world. Little People's Cove
11312 218th Ave E
Bonney Lake, WA 98391
sales@littlepeoplescove.com
- Orders and Questions: 1-800-797-8619 or 1-253-350-7474
- Fax: 1-800-797-8619
- Corporate Office: 1-800-797-8619 or 1-253-350-7474
- Vendors: 1-253-350-7474
- Email: help@littlepeoplescove.com
For payment, shipping or return information please click here
We accept Purchase Orders from schools and other large businesses. Click here for more info.Frequently Asked Questions
- Do you have a store in my area?
Sorry, we do not have a storefront and can only serve our customers through our online store. Items cannot be picked up from our location because most of our items ship from various locations throughout the country. We are happy to arrange for delivery anywhere in the lower 48 states.
- Is it safe to use my credit card on your website?
Little People's Cove is hosted by Yahoo and our shopping cart has 128 SSL encryption to secure your credit card information against theft. We also employ Hacker Safe to scan our website daily to make sure it continues to pass the FBI/SANS Internet Security Test.
- What if I do not like to order online. Can I order on the phone?
We want our customers to be comfortable with their shopping experience. If you do not like shopping online you can call us to place your order. We are available via telephone Monday - Friday from 8am -5pm PST. If you reach our voicemail then all operators are busy helping other customers. Please leave a message. We will return the call.
- How much is shipping?
Shipping charges are calculated by the total amount of your order. See the Shipping Table. You may also call us for a shipping quote. We will be more than happy to assist you.
- How long will it take to receive my order?
Each item on our website provides an estimated delivery at the bottom of the item page. Most items ship within a few days and take about 5 - 9 business days for delivery. Some items are made to order and take 3 - 4 weeks for delivery. Please check the item page for the delivery time of each product.
- Something arrived damaged can I get a replacement?
When items are shipped there can occasionally be damage to part of the item. If you product arrives damaged please give us a call and we will get you the part you need to fix the problem for you.
- Do you have a catalog?
We do not have a print catalog at this time. Customers who need pictures to show purchasing committees have successfully used printed copies of Web Pages from the internet. If you need additional pictures emailed we will be happy to help you
- What do you do with my contact information?
We will never sell or provide your information to any source unless related to the processing of your order. When you place an order in our system, we will email you a confirmation and upon your products shipping, we will email you tracking information. Many of our products are shipped factory direct; in these cases we provide your contact information to the vendor in order to allow them to ship your product(s).
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Your Headquarters for Childrens Furnishings, School and Childcare Furnishings, Waiting Room Furnishings